These Terms of Use (“Terms”) govern your use of the services provided by RentFund Inc. (“RentFund,” “we,” “us,” or “our”). By signing up for or using RentFund’s membership services, you agree to these Terms. Please read them carefully.
1. Eligibility
- RentFund services are available to residents of Canada and the United States.
- You must be at least 18 years old.
- You must complete RentFund’s registration and verification process.
- RentFund reserves the right to approve, limit, or deny membership or coverage at its sole discretion.
2. Description of Services
RentFund is a membership-based rent coverage program designed to help renters stay protected when unexpected financial hardship makes it difficult to pay rent.
Membership Tiers
RentFund offers three membership plans:
- Basic: $14.99/month - Up to $2,000
- Standard: $19.99/month - Up to $3,000
- Premium: $24.99/month - Up to $4,000
Coverage Overview
- Rent coverage provides short-term financial relief when a member cannot make rent due to emergency or income disruption.
- Coverage may be paid directly to a verified landlord or property manager on behalf of the member.
- Coverage eligibility, amount, and timing are determined solely at RentFund’s discretion, based on the member’s situation, account standing, and history.
- Members may start with a smaller approved limit and gain access to higher coverage over time as they maintain good standing.
- Membership in RentFund does not guarantee rent coverage.
3. Member Responsibilities
By joining and using RentFund, you agree to:
- Provide accurate, complete, and truthful information about your identity, income, and rent.
- Pay your monthly membership fee on time.
- Use RentFund’s services responsibly and only for legitimate rent-related purposes.
- Notify RentFund promptly if your financial or personal situation changes.
- Failure to meet these requirements may result in loss of coverage eligibility, suspension, or termination.
4. Coverage Requests and Repayment
When a member requests rent coverage:
- RentFund reviews the request and determines whether coverage will be granted and in what amount.
- Coverage, when approved, will be paid directly to a verified landlord or property manager.
- Members who receive coverage agree to repay RentFund according to one of the available repayment options below.
Repayment Options
- 4-Months at 0% (Interest-Free): Repay your rent coverage in 4 equal monthly payments with no interest.
- 12-Months at 6.99% APR: Spread payments over 12 months with a fixed annual percentage rate of 6.99%.
- 24-Months at 5.99% APR: Extended plan offering the lowest APR for long-term repayment flexibility.
Additional repayment details:
- Members must select a repayment plan at the time of approval.
- Missed or late payments may result in loss of eligibility, late fees, or termination of membership.
- RentFund reserves the right to adjust repayment terms based on the member’s history, amount requested, or financial condition.
- Members remain fully responsible for repaying any rent coverage amounts received.
5. Membership Fees and Cancellation
- Membership fees are billed monthly according to the plan selected.
- Fees are non-refundable, except where required by law.
- You may cancel your membership at any time by contacting [email protected].
- If you have an outstanding balance from a rent coverage request, cancellation will take effect after your balance is fully repaid.
- RentFund may change pricing or coverage limits with reasonable notice to members.
6. No Guarantee of Coverage or Results
- RentFund is not a lender, insurer, or financial institution.
- Membership in RentFund does not guarantee approval for rent coverage.
- Coverage decisions — including approval, amount, and timing — are made entirely at RentFund’s discretion.
- RentFund is not responsible for eviction, late fees, or other consequences if coverage is denied or delayed.
7. Limitation of Liability
- RentFund is not liable for any indirect, incidental, or consequential damages arising from the use of its services.
- RentFund’s total liability for any claim shall not exceed the total membership fees you have paid within the last twelve (12) months.
- RentFund is not responsible for actions or decisions by landlords, payment processors, or other third-party partners.
8. Termination
RentFund may suspend or terminate your membership at any time if:
- You violate these Terms;
- You fail to pay your membership or repayment obligations; or
- RentFund determines your account poses a financial or operational risk.
Upon termination:
- You remain responsible for repaying any outstanding balances.
- Coverage and benefits cease immediately.
- Membership fees already paid will not be refunded.
9. Changes to These Terms
RentFund may update these Terms periodically.
If we make material changes, we will notify members via email, within the RentFund app, or on our website.
Continued use of RentFund after notice constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of the Province of Alberta, Canada, and applicable Canadian federal laws.
11. Contact Us
RentFund Inc.
Suite 2200, 555 – 4th Ave. SW
Calgary, Alberta T2P 3E7
📧 Email: [email protected]