RentFund Payment Authorization Terms

Last Updated: September 22, 2026

Applies to: RentFund website, app, payment-option flow, payment delivery service, support communications, and related services.

Company: Rent Fund Inc. operating as RentFund

Contact: [email protected]

1. Purpose

These Payment Authorization Terms explain how a user authorizes RentFund, participating landlords or property managers, independent providers, and payment-service providers to verify a request and facilitate an approved rent payment. Depending on the option offered and selected, payment may be sent directly to a verified landlord, property manager, or other authorized rent recipient, or to an eligible user subject to the restricted-use and proof requirements in section 3.

2. User Authorization

By submitting a request, selecting or accepting an option, providing recipient information, or completing an approval or checkout flow, the user authorizes the actions reasonably necessary to evaluate and complete the selected option.

•  Verify the user, tenancy, rental property, amount due, landlord or property manager, and proposed rent recipient.

•  Share information reasonably necessary with the landlord, property manager, authorized recipient, independent provider, payment processor, financial institution, identity-verification service, fraud-prevention service, or other service provider.

•  Facilitate the approved rent payment either to the verified landlord, property manager, or other authorized rent recipient identified through the Service or, when RentFund expressly offers and the user selects an eligible user-disbursement option, to the user’s verified account subject to section 3.

•  Identify the payment as being made for the user or on the user’s behalf.

•  Pause, delay, reject, cancel, or attempt to reverse a payment when information is missing, incorrect, suspicious, incomplete, unauthorized, or unverifiable.

3. Payment Recipient and Eligible User Disbursements

RentFund generally facilitates payment directly to the verified landlord, property manager, or other authorized rent recipient. For certain requests, RentFund may offer an eligible user the option to receive approved funds in the user’s verified account solely so the user can make the identified rent payment. A user may not substitute an unauthorized account or third party as the recipient.

The user-disbursement option is discretionary and is not available to every user or request. RentFund may determine eligibility based on verification results, transaction history, payment or proof history, fraud and misuse risk, compliance requirements, request details, provider requirements, operational availability, or other legitimate factors, subject to applicable law. RentFund may deny, limit, withdraw, or discontinue this option before funds are sent, even if it was previously available to the user. If this option is denied or withdrawn, RentFund may require payment directly to the verified rent recipient or may decline the request.

If approved funds are sent to the user, the user authorizes the transfer to the verified account and agrees to use the full approved amount promptly and only for the identified rent payment. The funds are restricted to that approved rent-related purpose and are not provided for unrestricted personal use.

The user-disbursement option is offered and completed only on the condition that the user uploads satisfactory proof of the resulting rent payment within the timeframe and through the method specified by RentFund. Acceptable proof may include a bank statement or transaction record showing the rent payment, a rent receipt or payment confirmation, a property-management portal confirmation, an electronic-transfer record, a money-order or similar payment receipt, written confirmation from the landlord or property manager, or other reliable evidence accepted by RentFund.

RentFund may request additional evidence or contact the landlord, property manager, or recipient to verify that the funds were used for the approved rent payment. The user authorizes that verification and any reasonably necessary exchange of information as described in the Terms of Use, Proof of Rent Use Policy, and Privacy Policy.

If the user does not make the approved rent payment, does not upload satisfactory proof by the required deadline, or provides false, altered, incomplete, or misleading proof, RentFund may investigate, require repayment as provided in the applicable transaction terms, restrict or deny future user disbursements or other payment options, suspend or terminate the account, and take other action permitted by the RentFund policies and applicable law.

4. Option-Specific Authorization

The selected option may be offered by an independent third-party provider, may be a landlord- or property-manager-approved payment arrangement facilitated through RentFund, or may be another option described before acceptance. Additional provider terms, Partner terms, repayment agreements, payment schedules, or authorizations may apply and must be accepted separately where required.

5. Accuracy and Verification

The user must provide accurate and complete personal, tenancy, rent, landlord, property-manager, recipient, and payment information. RentFund may request a lease, rent statement, proof of residence, recipient instructions, landlord confirmation, proof of ownership or management authority, proof that user-disbursed funds were used for rent, or another reliable record.

The landlord, property manager, or recipient may be required to provide identity, authority, banking, payout, or other verification directly to an applicable service provider. Failure to complete verification may delay or prevent payment.

6. Payment Processing

RentFund may use independent payment processors, financial institutions, and other service providers to process a payment. RentFund may add, replace, or remove providers without naming them in these Terms. A provider may require separate terms or instructions before processing a payment.

7. Timing

For the Free plan, RentFund generally aims to process a completed and approved request within three (3) business days. RentFund Premium may include faster or priority processing as described on rentfund.com. These are processing targets, not guarantees. Timing may be affected by verification, recipient action, provider processing, weekends, holidays, compliance or fraud review, technical issues, demand, or events outside RentFund’s reasonable control.

8. Errors, Reversals, and Cancellation

A user must promptly notify RentFund of a suspected payment error, duplicate request, incorrect recipient, unauthorized transaction, or inability to use user-disbursed funds for the approved rent payment. RentFund may investigate and attempt correction or reversal, but does not guarantee recovery, reversal, recipient cooperation, or provider action.

A cancellation request must be made before the rent payment is sent and remains subject to processing status and any applicable Partner or provider terms. The Refund and Cancellation Policy applies.

9. No Guarantee and User Responsibility

RentFund does not guarantee approval, availability of a user-disbursement option, payment completion, delivery by a particular deadline, or acceptance by a landlord, property manager, recipient, or independent provider. The user remains responsible for paying rent, monitoring the request status, and satisfying all proof requirements that apply to the selected option.

RentFund is not responsible for loss, delay, late rent, penalties, failed payments, or disputes caused by inaccurate, incomplete, outdated, unauthorized, or fraudulent information supplied by the user or another authorized party, except to the extent liability cannot lawfully be excluded.