Frequently asked questions

Yes. Approval is required to access different RentFund options. In some cases, third-party providers may require a soft credit check depending on your request and the option you choose.

Getting rent payment options only takes a few seconds. Once you select an option that works for you and are approved, RentFund will send the funds within 24 hours on business days, Monday to Friday. In some cases, transfers may also be received over the weekend.

No. Landlord approval is not required. RentFund simply sends the rent payment directly to your landlord by e-Transfer or direct deposit, similar to a standard bank transfer all under your name.

RentFund charges a standard service fee, which may vary depending on your request and the option selected. Any applicable fees are shown clearly before you submit your request, so you can review everything with full transparency.

Not always. Some providers may check your credit, while others offer flexible options depending on your situation.

No. Some providers may perform a soft credit check, which typically does not affect your credit score. Final terms and approval requirements depend on the provider you select.

Available payment options are presented after you submit your request. These options are based on your individual situation and eligibility.

No, RentFund is not a government program.