RentFund Inc. (“RentFund,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, website, and related platforms (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information necessary to provide and improve our services.
a. Personal Information
- Name
- Email address
- Phone number
- Account login details
b. Financial & Payment Information
- Credit card details (processed via third-party providers)
- Bank account information (for direct withdrawal / PAD)
- Transaction history
- Payment activity
c. Landlord / Payee Information
To facilitate rent payments, users are required to provide landlord or payment recipient details, which may include:
- Name of landlord or payee
- E-transfer details (email or phone number)
- Direct deposit/banking information (where applicable)
This information is used solely for the purpose of completing rent payments.
2. How We Use Your Information
We use your information to:
- Process and send rent payments
- Facilitate scheduled payments
- Provide access to additional funds (if applicable)
- Verify identity and prevent fraud
- Communicate with you about your account or transactions
- Improve our platform and user experience
- Comply with legal and regulatory requirements
Use of Reviews & Testimonials
If you submit a review, testimonial, or other feedback to RentFund:
- You grant RentFund a perpetual, irrevocable, royalty-free, worldwide right to use, reproduce, display, distribute, edit, adapt, and publish the content
- RentFund may use your first name, last name, initials, city, province/state, and/or likeness (if provided) in connection with the review
- Reviews may be used in marketing, advertising, promotional materials, websites, emails, social media, and other media, in any format now known or later developed
You acknowledge that:
- No compensation is required or expected for the use of your review
- RentFund is not obligated to use or publish any review
- Reviews may be edited for clarity or length but not to change their meaning
3. Storage & Security of Information
We take security seriously and use industry-standard safeguards to protect your data.
- Sensitive financial information is processed through secure third-party payment providers
- Data is encrypted and stored securely using trusted infrastructure
- Access to personal data is restricted to authorized personnel only
Landlord Information Storage
- Landlord/payment recipient details are securely stored within your account
- You may update or remove this information at any time within the app
4. Third-Party Services
RentFund uses trusted third-party providers to operate the platform, including:
- Payment processors
- Financial institutions
- Lending providers (if applicable)
These providers may process your information in accordance with their own privacy policies.
By using RentFund, you consent to the use of these third-party services.
5. Data Retention & Account Deletion
You may request to delete your account at any time.
Upon Account Deletion:
- Your personal data and account information will be deleted where required by applicable privacy laws
- Certain information may be retained for legal, regulatory, or compliance purposes, including:
- Financial transaction records
- Fraud prevention data
- Required audit logs
Important:
- Final decisions regarding data retention are made by RentFund in accordance with:
- Applicable laws and regulations
- Compliance obligations
RentFund will delete all data that is legally required to be deleted and retain only what is necessary for compliance purposes.
6. Age Requirement
Our Services are intended for individuals 18 years of age or older. We do not knowingly collect information from anyone under 18.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Request corrections to your data
- Request deletion of your data (subject to legal limitations)
- Withdraw consent where applicable
To exercise these rights, contact us at the email below.
8. Cookies & Tracking
RentFund may use cookies or similar technologies to:
- Improve user experience
- Track usage and performance
- Personalize content
You can control cookie settings through your browser.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When updates are made, the “Effective Date” above will be revised. Continued use of the Services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, contact us at:
RentFund Inc.
Suite 2200, 555 – 4th Ave. SW
Calgary, Alberta T2P 3E7
📧 [email protected]